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Avid Referral Program
Friends & Family
Terms and Conditions


These Terms and Conditions govern the Avid Referral Program provided by Oolong Limited (“Oolong,” "we," "us," "our"). Participation in the program is subject to these terms and constitutes acceptance thereof.

1. Eligibility:

This referral program is open to all existing users of the Avid app who are in good standing. Participants must be 18 years of age or older.

2. Referral Code:

Eligible participants will receive a unique promotional code to share with friends, family, and colleagues. This code must be used at the time of purchase for both the referrer and the referee to benefit from the referral program.

3. How to Refer:


  • Share your unique promotional code with friends, family, and colleagues.

  • The referred individual (referee) must download the Avid app, start a free trial, complete a free navigator call, and subsequently purchase the full program using your promotional code.

4. Successful Referral:

A successful referral is defined as a full purchase of one of the Avid Care programs by a referred participant who has made successful payment for the entire program.

5. Referral Rewards:

  • For the Referee: Upon using the promotional code during the purchase, the referee will receive a 15% discount off the total cost of the program.

  • For the Referrer: The referrer will receive a £20 Amazon voucher if the promotional code is used by a new user who makes a full purchase of the program. This voucher will be issued only after the referred participant has made full payment for the Avid Care program using the referrer's promo code.

6. Voucher Details: 


  • Vouchers are non-exchangeable, non-transferable, and no cash alternatives will be offered.

  • Vouchers will be sent via email to the email address associated with the referrer’s Avid account. To request delivery to a different email address, please contact

7. Tracking of Referrals:

Referrals will be tracked using the unique promo codes provided to users. It is the responsibility of the referrer to ensure the code is correctly communicated to the Referred participant. Oolong Limited is not responsible for tracking issues caused by incorrect use of the promo code.

8. General Conditions:


  • Participants must ensure that all referrals are made in good faith to genuine contacts who meet the eligibility requirements.

  • This program cannot be combined with other offers or promotions.

  • The use of the referral program is subject to verification and will be monitored for fraudulent activities. Avid reserves the right to disqualify any participant found to be tampering with the entry process or operating in violation of these terms or in an unsportsmanlike or disruptive manner.

9. Liability and Disclaimers:

Avid is not responsible for any incorrect or inaccurate information supplied by participants while participating in the referral program.
Avid disclaims all liability for any errors, omissions, interruptions, deletions, defects, delays in operation or transmission, communications line failures, theft, destruction, or unauthorized access to, or alteration of, participant communications.

10. Amendment and Termination:

Avid reserves the right to amend, modify, or terminate this referral program at any time without notice.

11. Acceptance of Terms:

By participating in the Referral Program, you indicate your unconditional acceptance of these Terms and Conditions.

12. Contact Information:

For any questions or further information, please email


By participating in the Avid Health Friends & Family Referral Program, you acknowledge and agree to these terms and conditions.


Thank you for helping us grow our community!

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